Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in Palo Alto, California, founded on 1 November 2015 as part of splitting of the Hewlett-Packard company. HPE is a business-focused organization with two divisions: Enterprise Group, which works in servers, storage, networking, consulting and support, and Financial Services.
The split was structured so that the former Hewlett-Packard Company would change its name to HP Inc. and spin off Hewlett Packard Enterprise as a newly created company. HP Inc. retained the old HP’s personal computer and printing business, as well as its stock-price history and original NYSE ticker symbol for Hewlett-Packard; Enterprise trades under its own ticker symbol: HPE. According to notes from 2015, HPE’s revenue was slightly less than that of HP Inc. In 2017, it spun off its Enterprise Services business and merged it with Computer Sciences Corporation to become DXC Technology. It also spun off its software business and merged it with Micro Focus. HPE ranked No. 107 in the 2018 Fortune 500 list of the largest United States corporations by total revenue.
HP Enterprise Off Campus Drive 2019 | Freshers | Electrical, Mechanical, Computer Engineer | BE/ B.Tech | 2016 – 2018 Batch | Bangalore | January 2019
Positions: Technical Support Engineer
Experience: 0 – 2 Years
Eligibility Criteria: Bachelor’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
Job Location: Bangalore
Salary: Best in Industry
Troubleshooting & resolving complex technical issues in customer environment
Share best practices to reduce problem occurrences
Present action plan to customer and take consent. Also ensure there is no adverse impact of the action plan on the network.
Replicate customer environment in Lab
Escalate the issue in timely manner
Keep customer informed and set realistic expectations on issue resolution.
Contribute towards Knowledge Management
TAC should ensure he/she stays abreast with all the NPIs and changes/updates to the product.
Knowledge and Skills:
Network technologies including Routing, Switching, Wireless, Security and Network management
Good knowledge on switching (OSI Layer2, Sub-netting, VLAN, STP etc.) and routing (Layer3, IP, Static and Dynamic routing etc.) technology.
Working knowledge and understanding of access and core layer switch
Basics of WLAN technology (802.11 Standards, Controller and APs)
ACSA certification will be added advantage
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